Ann O'Connor, RDH, BS, MS
Ann O'Connor, RDH, BS, MS
VP, Academic Strategy, Sales and Education

Education: Clayton State College
RDH: 39 years
Practiced: 7 years

Question

Why do you love Dental Hygiene?

Answer

I was initially drawn to dental hygiene as a profession that provided you the opportunity to help people. I enjoyed building relationships with patients and helping them achieve & maintain the best oral health possible.

Question

When you were practicing regularly, what was your proudest moment?

Answer

Earning a position as Coordinator of the Periodontal Research Center at Emory University. Being involved in research and working with two prominent Periodontal scientists and residents was an incredible learning experience for me!

Question

How does being an RDH help you in your job at Hu-Friedy?

Answer

Leading our periodontal business unit (which covers most of the products that hygienists use), being a hygienist allows me to serve as a voice of the customer. I have the ability to relate to clinicians on a unique level and have a deeper understanding of instrumentation – especially when working on new product development. Being an RDH also provides me with a “unique lens” when developing marketing programs and sales strategy, plus it gives me the opportunity to support hands on training programs.

Question

What do you do to support RDHs in the field?

Answer

One of the best things about my role is leading the development of educational programs to support RDHs. My team also focuses on engagement with RDHs at conventions and educational events to uncover their needs and stay relevant. We work closely with RDH Key Opinion Leaders to stay current and we support RDHs through our partnerships with the ADHA, CDHA and IFDH (International Federation of Dental Hygiene). We provide strong support to all dental hygiene educational institutions by developing special educational presentations for our Clinical Education team and curriculums on new products for educators.

Question

Why do you believe in Hu-Friedy products/the Hu-Friedy brand?

Answer

I was introduced to Hu-Friedy products when I attended dental hygiene school and was impressed with the quality. This was further proved out when I was exposed to other brands in private practice. When I was hired by Hu-Friedy in 1985 as a sales professional (the 1st hygienist! J), it provided me my first “behind the scenes” view of the quality and excellence of the Hu-Friedy brand and I was very proud to be an ambassador of the Hu-Friedy brand in my sales role. As a current employee of Hu-Friedy, I have the opportunity to work with our cross functional teams and witness the passion and dedication to excellence in our quality management initiatives and our New Product Development processes. Our employees truly live our mission of Improving lives through better dentistry – smile after smile.